Eat Mor Chikin: Inspire More People
First of all, before I say anything else, let me admit that I love Chick-fil-A! If there is one brand that has my loyalty, it’s the Chick-fil-A brand. Robin and I eat there several times a week and we are known for our Chick-fil-A loving ways. Some people even call us addicts. We don’t deny it. Robin and I would probably use Chick-fil-A toothpaste if they made it!
In fact, I just went came back from lunch and while I was home, Robin told me that I needed to read her blog today because it was about Chick-fil-A, and I just laughed and told her that I was going to write about Chick-fil-A.
Anyway, I’ve been meaning to read the book, “Eat Mor Chikin: Inspire More People” for a long time and just recently I was finally able to sit down to read it. It’s written by the founder of Chick-fil-A, Truett Cathy, and was a very fun and insightful read for me. Not only did he tell the story of how their classic sandwich was invented and how the famous Chick-fil-A cows came about, but he also passed along some really valuable leadership principles.
Here are a few of the thoughts that I wrote down while reading.
“There is some solution for every problem if you explore all possibilities.”
“Courtesy is cheap to provide, and pays great dividends.”
“Our decision to close on Sunday was our way of honoring God and directing our attention to things more important than our business.”
“When we’re fully committed to something, we’re not likely to give up or become discouraged, and we’re not likely to fail.”
“How do you know when somebody needs encouragement? If they are breathing!”
“Financial experts tell me our strength would allow us to open restaurants at a much more aggressive pace than our current seventy per year. But I’d rather have seventy restaurants operating efficiently and professionally than 500 restaurants where half are run well and the other half not.”
“Success in any relationship or endeavor begins with trust. It’s amazing how much you can accomplish when you trust the people around you.”
“Good people attract good people.”
“Everyone from the Operator to the newest hire must be willing to do any job in the restaurant: prepare food, wash dishes, mop floors, clean restrooms. Team members should take it upon themselves without being questioned to keep the restaurant shipshape all the time.”
“Our philosophy of ‘doing the right thing and doing things right’ is hardly ever the easiest solution. It is however, always the best solution.”
“Lives can be changed if we say the right thing at the right time with the right spirit.”